Effective Date: September 2, 2026 | Last Updated: September 2, 2026

Purpose

LifelineFlow takes reasonable measures intended to protect its website, systems, customer information, uploaded documents, and business records from unauthorized access, misuse, alteration, loss, or disclosure.

Security Measures

Depending on the system and information involved, safeguards may include password controls, role-based access, secure website connections, encryption where appropriate, secure cloud services, malware protection, software updates, backups, access monitoring, employee security practices, restricted file access, and incident-response procedures.

Payment Security

Payment information may be processed by third-party payment processors. LifelineFlow seeks to minimize storage of full payment-card information when secure third-party payment processing can be used.

Personnel Access

Employees, contractors, and authorized personnel should access only information reasonably needed to perform assigned responsibilities.

Security Incidents

If LifelineFlow becomes aware of a material security incident, we will investigate, take reasonable corrective measures, and provide notifications when required by applicable law.

Customer Security Responsibilities

Customers should use strong passwords, keep credentials private, sign out from shared devices, use trusted devices and networks when handling sensitive information, avoid insecure channels for sensitive documents, and report suspicious activity promptly.

Vulnerability Reporting

Security concerns involving LifelineFlow.com may be reported to info@lifelineflow.com. Please provide enough information for us to investigate and avoid public disclosure before we have had a reasonable opportunity to review the issue.

No Absolute Security

No website, network, cloud service, or electronic storage system can be guaranteed to be completely secure. Our security program is intended to reduce risk using reasonable safeguards.

Contact Us

For questions about this policy, contact LifelineFlow / Lifeline Multi Services at 16 Victory Street, Suite 205, Stamford, CT 06902 or email info@lifelineflow.com.

Important: This policy is intended as a general business policy and does not replace service-specific disclosures or rights that cannot be waived under applicable law